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3 Step Approach to Being Heard

We have something to say. Something important to say. But somehow it just doesn’t land. Maybe we do say what we need to say to the other...

Cake, Trust and Punctuality

Why learning and development must have a refresh to create the leaders we need today Recently I worked with a group from Qatar. ‘I must...

Weaponising Silence

‘If you stay silent long enough they have to crack at some point!’ I’m always thoughtful when I hear this phrase, and others like it,...

Leadership and Silence

Why doesn't my direct report say anything to me? One of the ways I work with clients is to ‘rehearse’ an important conversation they have...

Playing With Reality

Working with metaphor A while ago I was working on a complex business simulation for a large business. The sim was really challenging. It...